Privacy Policy

1. Introduction

This Privacy Policy describes how Zone Gaming LLC ("we," "our," or "us") collects, uses, and shares information about you when you use our mobile game Polandball Go and related websites (collectively, "the Service").

2. Information We Collect

2.1 Information You Provide

• Account information (username, email address)
• User Generated Content (art, text submissions)
• Communications with us (support requests, Discord feedback)

2.2 Information We Collect Automatically (Mobile App)

• Location Data: GPS coordinates when you enable location services to play the game.
• Device Identifiers: Advertising IDs (Apple IDFA or Android AAID) and unique device tokens.
• Gameplay Data: Progress, inventory, territories claimed, and interaction logs.
• Technical Data: Device model, OS version, IP address, and crash logs.

2.3 Cookies and Analytics (Website)

On our website, we use PostHog to understand user behavior. With your consent, we may collect:

• Session Replays: Visual recordings of your interactions (clicks, scrolls, mouse movements) to identify usability issues.
• Usage Metrics: Page views, navigation paths, and retention data.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and secure the Game.
• Enable core location-based gameplay features (e.g., spawning characters nearby).
• Personalize your experience and save your game progress.
• Serve Ads: Deliver rewarded video ads or banner ads relevant to you (via AdMob).
• Analyze game performance and fix bugs.
• Comply with legal obligations and enforce our Terms of Service.

4. Location Information

The Game is a location-based experience. We collect your precise location only while the app is in use (foreground) to:

• Display your avatar on the map.
• Determine which in-game items or territories are accessible to you.
• Verify fair play (e.g., detecting GPS spoofing).

We do not track your location while the app is fully closed (background), unless you explicitly enable optional features (if applicable). You can revoke location permissions at any time in your device settings, though the Game will not function without them.

5. Information Sharing

We do not sell your personal data to data brokers. However, we share data with the following partners to operate the game:

5.1 With Service Providers

• Infrastructure: Cloud hosting (e.g., AWS, Google Cloud) to store game data.
• Analytics: PostHog (for website optimization).

5.2 With Other Players

• Your username, avatar, and "Artist Portfolio" are public within the game.
• Your in-game location is visible to nearby players only when you perform actions (e.g., capturing a territory).

6. Advertising (AdMob)

We use Google AdMob to display advertisements in the Game. AdMob may use your device's Advertising ID (IDFA/AAID) to serve personalized ads based on your interests.

• Google's Data Use: Google collects and processes data as described in Google's Privacy & Terms.
• Opt-Out: You can opt out of personalized advertising by adjusting your device settings (e.g., "Ask App Not to Track" on iOS or "Opt out of Ads Personalization" on Android).

7. Data Security

We implement industry-standard encryption and security measures to protect your data. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we delete your personal information within 30 days, retaining only anonymized usage data for analytics.

9. Children's Privacy

The Game is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover we have collected such data, we will delete it immediately.

10. Your Rights (GDPR & CCPA)

Depending on your location (e.g., EU, California), you have specific rights regarding your data:

• Right to Access: Request a copy of the data we hold about you.
• Right to Deletion: Request that we delete your account and personal data.
• Right to Correction: Update inaccurate information.
• Right to Opt-Out: Direct us not to share your personal info for advertising purposes.

California Residents: Under the CCPA/CPRA, you have the right to opt-out of the "sale" or "sharing" of personal information. Zone Gaming LLC does not "sell" data for money, but sharing identifiers with ad networks (AdMob) may constitute "sharing" under California law. You may opt out via device settings.

11. Contact & Account Deletion

To exercise your rights, ask questions, or request account deletion, please contact us at:
Email: support@polandballgo.com

Immediate Deletion: You can also delete your account instantly inside the app by navigating to: Settings ➔ Support ➔ Delete Account.